Skype for Business Titles

  • These titles apply to both PC & Mac platforms
  • Deliveries available for Corporate Training & Conferences
  • (*) Asterisk indicates the course is currently available in the RedCape Academy

“Skype for Business Essentials”

Communicate and collaborate better than ever using the seamless integration of Skype for Business with Outlook. Walk through real-life scenarios so that you can solve problems and get answers quicker than ever before using the power of instant messaging, audio & video calls, online meetings and screen sharing. In this session learn the value of presence and the rules of digital etiquette as well as how to:

  • Search for people and manage your contacts
  • Set audio and video preferences
  • Set up, manage and conduct ad-hoc and scheduled online meetings
  • Share and collaborate using Skype and Outlook together

“Microsoft Lync Essentials”

Communicate and collaborate better than ever using the seamless integration of Microsoft Lync with Outlook. Walk through real-life scenarios so that you can solve problems and get answers quicker than ever before using the power of instant messaging, audio & video calls, online meetings and screen sharing. In this session learn the value of presence and the rules of digital etiquette as well as how to:

  • Search for people and manage your contacts
  • Set audio and video preferences
  • Set up, manage and conduct ad-hoc and scheduled online meetings
  • Share and collaborate using Lync and Outlook together